At Idixit, we are organised so that we can quickly respond to demands for extra resources. We have substantial and experienced teams in place to cover all main moderation languages and because we can efficiently share our moderation resources between services, we are normally able comfortably absorb the volume of the new service with the moderators we already have in place for that language and service type.
Our teams moderate content from various services, resulting in a continuous flow of items. Periods of inactivity are thus kept to a minimum and strong gains in productivity and reactivity are assured.
Using our platform also affords us a traceability and history of all moderator actions that platforms such as Facebook alone do not provide. This is key in helping us constantly control and improve quality.