24/7 Facebook Moderation
- Extremely fast setup
- 24/7 coverage
- Increased reactivity with Multimod tool – respond to your users within minutes.
- Like, reply to, post and escalate content
- Detailed reporting on moderation and community actions
Using our custom made moderation tool, Multimod, we are able to plugin directly to facebook pages with no development work on your side. As a client this means and extremely quick setup turnaround and access to 24/7 moderation.
All we need is an admin access to your facebook page. As an administrator of your page we can connect Multimod, which will then be configured to constantly scan your Facebook page for new comments, photos, messages, video etc. As soon as a new item is posted, it will be directly sent to the screen of one of our trained moderators. With one click from their dashboard they are able to apply the appropriate action to that item. This gives us enormous efficiency gains since we do not have to have moderators idly waiting for new data. It also means we are able to respond within minutes – a crucial factor in increasing the user engagement on your page.
As an added bonus, the fact that moderation is provided via our Multimod suite means that all moderator actions are fully traceable and can be reviewed in our reporting tool whenever required. This allows us to work with you throughout to build and improve together.
Set up your page today: www.facebook.com/pages
Or get in touch and we can help you with both page and moderation setup.